If you have ordered in bulk or ordered a package and are missing a few parts, please contact us straight away on 01462 429765 and speak to one of our customer service advisers who will look into your query.
We do sometimes use more than one courier to deliver orders and we do ship some items from third party warehouses, especially larger goods. Please let us know if you'd like us to investigate.
Please also note that with water butts that it's more than likely that you'll find your accessories inside the butt itself.
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