What if I haven't received an order confirmation from you? Emma Clark 03 September 2020 11:59 It's worth checking to see if it is in your junk mail, but if you need a copy we will email you one. Related articles Can I get tracking information for my order? Delivery Times What if I get a message saying there's been an error with payment? Can I collect an order from you? Do you take other online payment methods and cards such as Paypal and Amex? Comments 0 comments Please sign in to leave a comment.