Skip to main content
GM8 Group Help Centre home page
Submit a request
Sign in
  1. GM8 Group
  2. Ordering & Delivery

Ordering & Delivery

Ordering

  • What if I get a message saying there's been an error with payment?
  • What if I haven't received an order confirmation from you?
  • Can I collect an order from you?
  • If an item is out of stock, can I still order the product?
  • What if I need some help using the website?
  • What if I need some product help or guidance before I place my order?
See all 9 articles

Paying for your order

  • Are my payment details stored?
  • When will the payment be taken out of my bank account?
  • My payment keeps failing to go through. What do I do?
  • What information do I need to provide when making an online payment?
  • Are there other ways to pay, other than online?
  • Do you take other online payment methods and cards such as Paypal and Amex?

Delivery

  • Can I get tracking information for my order?
  • Can I specify a delivery day?
  • Can my order be delivered to a different address to my own?
  • Can I give specific instructions for the courier?
  • I've had a message from DPD saying my order has been cancelled?
  • Can I arrange for an order to be sent to a different address to my own?
See all 16 articles
GM8 Group
Powered by Zendesk