Ordering
- What if I get a message saying there's been an error with payment?
- What if I haven't received an order confirmation from you?
- Can I collect an order from you?
- If an item is out of stock, can I still order the product?
- What if I need some help using the website?
- What if I need some product help or guidance before I place my order?
Paying for your order
- Are my payment details stored?
- When will the payment be taken out of my bank account?
- My payment keeps failing to go through. What do I do?
- What information do I need to provide when making an online payment?
- Are there other ways to pay, other than online?
- Do you take other online payment methods and cards such as Paypal and Amex?
Delivery
- Can I get tracking information for my order?
- Can I specify a delivery day?
- Can my order be delivered to a different address to my own?
- Can I give specific instructions for the courier?
- I've had a message from DPD saying my order has been cancelled?
- Can I arrange for an order to be sent to a different address to my own?